The Scenario Manager in the konaAI platform empowers you to create and store specific scenarios to identify potential anomalies or recurring patterns in transactional data. By defining customized scenarios, you can efficiently apply these conditions to new datasets, enhancing the platform’s capability to detect relevant risk indicators and fraudulent activities.
The Scenario Manager work area provides a list of all scenarios created for a specific project. It displays details pertaining to who created the scenario, alert type, users assigned, no. of transactions, execution status, date of initiation, and alert trigger type.
Functionality of the portfolio:
Upon selecting a scenario to edit or when creating a new scenario, the lower part of your work area helps you identify specific transactions that meet the criteria defined in the scenario. You may create alerts here or generate auto alerts assigned to specific users.
Creating a Scenario
Consider a scenario where a duplicate invoice is generated for the same vendor, with the same amount, on the same invoice date, and on a national holiday. Determining the frequency of this scenario occurring can be critical in identifying potential fraud or errors in the data. By storing this scenario in the Scenario Manager, you can easily apply it to new datasets to identify similar occurrences and take appropriate actions promptly.
Creating a new scenario is a straightforward process.
- Click on the green “Create” icon in the top-right corner of your work area.
- Provide a scenario name in the left pane of the work area.
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- Input all other relevant information in the left pane.
- Specify the criteria for identifying the scenario
- The right pane allows you to add filter conditions or include built-in tests for your analysis
- Use the Add tests tab to tailor the scenario to your specific needs
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- Here you have the option to select/deselect the option to only view tests with hits.
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- By default, only tests that have been hit are shown in the test dropdown list, to view all test options disable the button “Include Tests with Hits”.
- Once the scenario is defined click the “Save Scenario” button, ensuring easy access to the scenario for future use.
By clicking on the “Get Results” button, you can generate the result set according to the input conditions, facilitating the analysis of the data based on the scenario’s parameters.
Editing a Scenario
konaAI lets you edit pre-existing scenarios or duplicate them with modifications and assign alerts to users. You may edit an existing scenario by navigating to the "Scenario Manager" page of the desired Module.
All scenarios created in the project are displayed in a grid format on your work area.
- Click on the blue edit icon, associated with the scenario, in the edit column.
- A pop-up appears on your window with a list of Data and Test Filters applied to the scenario.
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- You may edit the existing filters or create more filters in this window.
- To trigger an alert for a scenario, click on the bell icon in the “Action” column on the grid.
- The delete option lets you delete a scenario after it has been created.
Save Option
The “Save” option is used to save the current changes made to an existing scenario. If any additional modifications are made, such as adding new conditions or updating details, these changes will be saved to the existing scenario without creating a new one.
Here you may use the different filter options to sort through your data. Similar to Transaction View, there are three filter options provided to ease your analysis.
Save As Option
The “Save As” option allows you to modify the settings/filters of an existing scenario and save it with a new name, leaving the original scenario unchanged. This option is useful when you want to create a variation of an existing scenario but keep both versions.
- Click on the edit icon of an existing scenario on your screen to view the data and test filters added to the scenario.
- Modify or add filters as applicable.
- Click on “Save As” to create a duplicate scenario of an existing scenario.
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- On the pop-up on your screen provide a new scenario name.
- You may now access the original and new scenario created on your “Scenario Manager” tab.
Create an Alert
Within the Scenario Manager of the konaAI platform, you have the added capability of creating alerts based on transactions of interest.
To create an alert for selected transactions, you can simply use the green “Create Alert” button, allowing for immediate action and timely follow-up on flagged transactions. This feature streamlines the alert creation process and ensures that you can proactively address potential risks or anomalies identified through the scenario analysis.
Alternatively, you can click the edit button of a pre-existing scenario and assign it as an alert to a user.
Upon selecting a scenario to edit or when creating a new scenario, the lower part of your work area helps you identify specific transactions that meet the criteria defined in the scenario. You may create alerts here or generate auto alerts assigned to specific users.
Auto Alert
The “Generate Auto Alerts” option lets you assign automatic alerts to a specific user such that they receive periodic email notifications (approximately every 5-minutes) about the alert created. When selecting auto alert, you will be asked to specify the total number of transactions for which you want to create the alert along with the trigger and entity type.
This feature ensures that you do not manually select the different transactions for which you wish to trigger the alerts for. Fill out all the details as requested on the pop-up window to ensure the alerts are created according to your preference.
Things to consider when creating Auto Alerts:
- Alert type “manual”: the user has the flexibility to enter the date by when the reviewer must respond to the alert.
- Automatic alerts: the due date is automatically set to 15 days from the date of alert assignment.
- The template dropdown only displays active templates.
Once an alert is assigned to a person, both the assigner and the reviewer receive an email notifying them of the alert. Failure to respond to the alert assigned within the due date will result in the reviewer being removed from the alert. Users will need to be re-assigned to the alert under such circumstances.
Stop Auto Alert
- When you click on an existing scenario, an automated alert is generated.
- The toggle button will be disabled at that time, which will stop the alert.
- If the bell icon is clicked multiple times within 5 minutes, a popup will show the message:
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- "Event already scheduled/under process. Would you like to cancel the existing one? Proceed by clicking 'Yes' to continue."
- If the cancel button is clicked for the first time, the process will be triggered.
For additional information on assigning alerts to users, refer to the “Alert Assign” section of the portfolio “Case Alert Management”.
Exclude Transactions with Alerts
The "Exclude Transactions with Alerts" functionality in the Scenario Manager allows users to exclude or include transactions and manage alerts based on the Alert ID column values. You can access this feature when you access a specific scenario.
By default, the toggle is enabled.
Exclude Option Enabled:
When enabled, records without any associated alerts (i.e., the Alert ID column containing blank values) are displayed.
Ids that do not have any alerts are displayed, giving users the flexibility to conduct a focused analysis and create alerts where required.
Exclude Option Disabled:
When disabled, all records are displayed, including those with and without Alert ID values (i.e., records with both populated and blank Alert ID columns are shown).
This functionality helps users control the visibility of records based on their alert id column values.